FAQ

How do I go about returning an item?

If for some reason you need to return an item(s) you will have to send it back to us and we will refund your order once we receive it or exchange it for an alternative (different size). You will not pay the shipping price for the new item to be sent to you.

Send returns to:

Fivepoundtee

London Print Service

1 Ramac Way,

Charlton,

London

SE7 7AX

UK

 

Do you only do regular fit tees?

 

Most of our tees are regular fit, however we do have flowy crop tops as well and are working on a new range with different fashion shapes i.e. longline tees, lightweight sweats and bomber sweat jackets. We are also looking to expand our colour choice and add different prints such as stripes and camo.

 

How long will it take until I get my order?

 

UK orders normally take 2-3 working days, international orders can take up to 4 weeks but normally arrive before.

 

How do I wash my printed/embroidered tee?

 

We recommend washing your tees at 30 degrees (to keep the print looking fresh – it can fade if washed at high temperatures) and to only iron around the decoration, if need be.

 

I ordered a Small tee and it’s too small, but I always order Small?

 

When you order, make sure you press the size dropdown tab to see all the sizes. Some of our tees start from a Small, which is a ladies Small. After the Small it goes to a S/M  - which is a mens Small tee and a ladies Medium tee and so on.

We quite often get guys ordering a ladies Small tee without being aware and they don’t notice until they have received it.

 

I’d like to collaborate with Fivepoundtee, how do I go about it?

 

We love collaborators and if you are interested just drop us an email: info@fivepoundtee.com, we do already get a lot of requests and unfortunately we only pick out a few that we think go perfectly with our brand.

 

I’d like to model for Fivepoundtee, should I e-mail you?

 

We are always looking for new models (male and female). So please don’t hesitate, e-mail us

(info@fivepoundtee.com) with a picture of yourself and just let us know you are interested in modelling for us and your availability. We pay in tees and images from the photoshoot. Modelling experience isn’t necessary.    

 

Any queries e-mail: Info@fivepoundtee.com and we will get back to you as soon as possible.