Terms & Conditions

Terms and Conditions

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, which may periodically be updated by us. It is advised that you regularly check this page to take notice of any amendments we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, we also reserve the right to eliminate or change the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. Periodically, we might restrict access to the entirety or selected parts of this Website.
Privacy Policy

Fivepoundtee.com is committed to the protection and privacy of it’s customers and visitors. The Fivepoundtee staff also use other internet sites and fully respect and understand the necessity of privacy on the internet. We do not disclose our customers information to any third parties except if it is in the process of providing a service to you - E.g the delivering of the items ordered or where we have been given permission to do so. By using this website you consent to the processing described within and confirm that all the data you provide is up-to-date and accurate. The maintaining of current and updated account information to ensure accuracy and completeness is your responsibility.

3. Prohibitions

You must not misuse this website. Any activity that is prohibited within the Computer Misuse Act 1990 will be reported to the relevant law enforcement authorities by Fivepoundtee.com. This prohibits you from committing or encouraging a criminal offence, transmitting or distributing a virus, worm, logic bomb, or the posting of any other material which is malicious, technologically harmful, that breaches confidence in any way offensive or obscene; hacking into any aspect of the service; corrupt data; causing an annoyance to other users; infringing on the rights of any other persons proprietary rights; sending any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempting to affect the functionality of any computer facilities accessed through the website.

Fivepoundtee.com hold no liability for loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material that is posted, or any website linked to it.

The extraction of data from this website using automated systems or software (‘Screen Scraping’) is prohibited without license.

4. Intellectual Property, Software and Content

The intellectual property rights of the software and content available to you on or through this website remain the property of Fivepoundtee.com and are protected by copyright laws and treaties around the world. These rights are exclusively reserved to Fivepoundtee.com. All storage, printing or display of the content supplied must be solely for personal use. This permits the publishing, manipulation, distribution or otherwise reproduction, in any format, any of the content or copies of the content supplied to you or that which is used on the website. It is also prohibited for any such content to be used in connection with any business or commercial enterprise.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by fivepoundtee.com.

5. Registration

If any account is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts or to disrupt our service in any way Fivepoundtee reserves the right to close them.

6. Terms of sale

When placing an order you are offering to purchase your product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to the item availability. Any stated guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or forces for which we are not responsible.

You must be over 18 years of age to contract with Fivepoundtee.com and possess a valid credit or debit card issued by any bank that is acceptable to us. Fivepoundtee retains the right to refuse any request made by you. We will send a confirmation email when an order is placed. You will ensure that all information and personal details provided are true and accurate. You will ensure that you are the authorised user of the credit or debit card that is used to place your order and that the account has sufficient funds to cover the costs of your purchase. Foreign products and services sometimes fluctuate in price. All of the prices on the site are subject to those changes. Some of the items on the website are not suitable for anybody under the age of 18 so take extra care when buying gifts for under 18s.

a. Our Contract

When your order is placed you will receive confirmation of this via email. This is an email of acknowledgment and does not constitute acceptance. A contract will only be formed when your payment has been approved by us and your credit or debit card has been debited.

b. Pricing and Availability

We will always try our hardest to ensure that all details, descriptions and prices are completely accurate, errors may occur. If an error in pricing has been found on our website we will inform you of this as soon as possible, you will then have the option of reconfirming the order at the correct price or cancelling this order. If you cancel your order and the payment has already gone through you will receive a full refund. Prices are inclusive of VAT where applicable. In addition to your order a delivery cost will be charged; additional charges are clearly displayed where applicable and included in the ‘Total cost’.

There is a possibility that the service contains typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update our information at any time it is required without prior notice. If we notice any inaccuracies, errors out-of-date information regarding pricing, shipping, payment terms or return policies based on information on the service we reserve the right to refuse to fulfill any orders.

c. Payment

A pre-authorisation check will be done on your payment card upon receipt of your order. Items will only be dispatched once the pre-authorisation checks are done. Your card will be debited once the order has been accepted.

d. Discount Codes

Promotional discount codes - there may be promotional discount codes offered from time to time. This will relate to certain specified, purchases made through this website.

The conditions of use relating to any discount code will be specified at the time of issue.

These T&Cs relate to all Fivepoundtee promotions, competitions and discount codes (Unless otherwise stated.

Promotional codes can only be used once per order.
A promotional code can not be used after an order has been placed.
If the promotional code has expired, then you should not try to use it. Promotional codes can not be swapped for cash.
If you’ve been given a promotional discount code, it can only be used on your Fivepoundtee account for the purpose that the code was issued.
Always keep your promotional code confidential. Do not post the code on any forums or pass it to your friends.
Do not use a promotional code to buy an item at a discount and then sell the item for a higher price.
If you use your promotional code against the previously stated and prohibited ways that we consider abuses the spirit to which the code was issued, we retain the right to cancel or withdraw the promotional code at any time without any prior warning.

7. Disclaimer of Liability

All displayed material on the fivepoundtee website is provided without any guarantees, conditions or warranties to it’s accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law fivepoundtee and it’s suppliers, content providers and advertisers hereby expressly exclude all conditions, warrantied and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked sites and any materials posted thereon, irrespective of whether such damages are foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Fivepoundtee's liability for death or personal injury arising from it’s negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

8. Linking to this website

You may link to fivepoundtee homepage if done so in a legal and fair way that does not damage our reputation or take advantage of it. No link may be established in a way that suggests any form of association, approval or endorsement on our part that does not exist.

You must not establish a link with any website that is not owned by you.

You can not link to any part of this website other than our homepage. You must not frame this website on any other site. We reserve the right to withdraw linking permission without notice.

9. Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where it is expressly stated to be contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this website are in no way associated, linked or affiliated with Fivepoundtee and you should not rely on the existence of such a connection or affiliation. Any trade marks or brand names that are referred to are owned by the respective trade mark owners. Any description or identification in regards to a trademark is used it is used solely for that purpose and is not an assertion that such products or services are endorsed by or connected to Fivepoundtee.

10. Indemnity

You agree to indemnify, defend and hold harmless Fivepoundtee, it’s directors, officers, employees, consultants, agents and affiliates from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of there terms of service.

11. Variation

Fivepoundtee may amend, vary the services and/or any page of this website without notice and has the full rights to do so.

12. Invalidity

If any part of the terms of service are unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the terms of service which will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub clause as is permitted by law.

13. Complaints

We operate a complaints handling procedure which we will try to resolve disputes as they first arise.

14. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

15. Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions , that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

16. Entire Agreement

The above terms of service constitute the entire agreement of the parties and supersede and all preceding and contemporaneous agreements between you and Fivepoundtee. Any waiver of any provision of the terms of service will be effective only if in writing and signed by a Director of Fivepoundtee.

17. Ethical Sourcing Policy

Fivepoundtee is a trusted and reputable business that is always committed to offering it’s customers high quality products. Fivepoundtee recognises its obligation to ensure that suppliers are operating ethically. We expect our suppliers to consistently provide an environment which protects their employees’ health and safety and basic human rights.

All suppliers are expected to comply with their national employment laws and regulations with particular regards to:

Minimum age of employment
Freely chosen employment
Health and safety
Freedom of association and the right to collective bargaining
No discrimination
No harsh or inhumane treatment
Working hours
Rates of pay
Terms of employment

Fivepoundtee will never knowingly stock from countries which are in breach of the above principles. We also look at our suppliers to instil these principles when dealing with their own supplier base.

Because of the sometimes complex nature of our suppliers supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Fivepoundtee continues to grow it recognises the importance of being proactive and doing everything within it’s power support the rights of those involved in the manufacture of its goods.